Online Casino Site Contact

Table Of Contents

  1. Top Us Online Casino Sites
  2. Online Casino Site Contact Info
  3. Online Casino Sites
  4. Online Casino Site Contact Information

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in PA to wager. Gambling problem? Call 1-800-GAMBLER.The gaming service is brought to you by Rush Street Interactive PA, LLC, licensed by PGCB, address of. Online casinos will have a certain time frame in order to respond. Unfortunately, we cannot make every single casino respond and complaints that don’t get any response will be closed. Reputable casinos will be eager to resolve complaints as soon as they can, especially when it comes to our Certified Casinos. Finding a trustworthy top casino Malaysia online site these days can be a hassle. There are all sorts of scammers and shady sites all over the internet. A bad or boring online casino might not be very fun, but a scam site can actually be really dangerous, as they could steal your personal info or money.

Welcome to the most extensive list of the best online Casinos available in 2020!

To come up with the suggested top online Casino sites you see on this page, we reviewed 150+ online gambling platforms.

We analysed the software, the games, the bonuses, the customer support service, and the withdrawal processes of each of the online Casinos you can see below.

And we didn't stop there.

We also verified the legitimacy of the operations of each online Casino on this page with international regulatory bodies such as the United Kingdom Gambling Authority (UKGC), the Malta Gaming Authority (MGA), and Curaçao e-Gaming.

That's how we are able to give you a complete guide with all you need to make the right choice when you decide to play games at a top-rated online Casino in 2020.

When you click on the name of a Casino on this list, you can decide to read the in-depth review prepared for you by our team of in-house Casino experts or visit the site and see everything for yourself.

All the suggested Casino sites on this page are 100% legal in your country. That's because we apply a special filter to this page in order to serve you only Casino sites where you are legally allowed to play.

Top-Rated Online Casinos in 2020

888casino
9.0 ★Min. deposit: €20
18+. New players only. Min €20 deposit. You can only use this offer once. This offer may not be combined with any other welcome offer or first time deposit bonus on the site. Deposits made with Skrill or NETELLER [payment methods] do not qualify for the welcome bonus. The bonus expires 90 days after it is granted. Full T&C apply. Casino.com
8.0 ★Min. deposit: $20
18+. New customers only. 20 free spins after signing up. 180 more free spins after first deposit – 20 immediately and a further 20 per day for the next eight days after depositing. Wager 20x before withdrawing for Free Spins. Minimum deposit $20. Maximum bonus $400. Wager 40x before withdrawing for Welcome Bonus. Welcome Bonus funds will expire after 30 days of nil activity on your account. T&Cs apply. Emu Casino
7.0 ★
18+. New players only. Any winnings made are converted into your bonus balance. Free Spin bonus must be played first, before any other bonus. All 12 free spins can be played in only 1 of the 2 game options. Max bet size is €0.25. Max pay-out is €15. Turnover is 25x. General T&C apply.

The online gambling sites above are a quick summary for you to understand what are the best online Casinos in 2020. These are your top choice if you want to play the best games, on the best Casinos, and with the best bonuses.

Remember, here on PokerNews and on our sister site CasinoSmash.com we suggest only serious and safe Casino sites with proven fast payouts.

Below, you find a complete list of all the best online Casinos in 2020. When you are done playing at the three sites above, make sure you find the time to explore some of these ones too.

They all excel in different fields. Some are the best online Casinos for Blackjack players, others have exclusive real money Slots you won't find anywhere else - and others give you so many free bonuses that you will never need to deposit anything unless you really want to.

Either way, if you are curious to know more about our criteria to recommend an online Casino and what we look at to determine which one is the best online Casino, scroll past the list and find out the secret sauce behind PokerNews' international success story.

Online Casino Guide: 2020 Update

With so many alternatives to choose from, picking the right online Casino (if not the best online Casino altogether) can feel overwhelming.

And if doesn't, you are probably not taking this choice as seriously as you should.

That's why you find this guide to online Casinos here on PokerNews. We are here to make it easier for you to understand who are the good guys and to avoid the bad guys (like Posh Casino).

In our free games section, we also give you the opportunity to try as many games you want for free and without the risk of a loss. And that doesn't happen only on our site. Most Casino sites on this page let you play free demo versions of lots of their exciting gambling games.

You always have a chance to enjoy the finest side of gambling for free with no need to invest real money - unless you want to and you can afford it.

Online Casino Games

One of the main reasons to prefer online Casinos over land-based ones is the number of games you can play online.

All the online Casinos on this page let you play classics like Blackjack, Roulette, and Baccarat - and that's great.

However, let's face it...
...every game - even the most exciting ones - can become boring after a little while.

That's where all online Casinos become different from one another and where their game offer becomes a game-changer if you pardon the pun.

In 2020, you can play at online Casinos with more than 4,000 Slot machine games or pick operators with more variants of Blackjack and Caribbean Poker that you ever thought were possible.

And that's not mentioning the latest trend in gambling: live dealer Casinos. There are so many possibilities to play Casino games with live dealers and other players right now, that some gambling sites became truly amazing at that.

That's why the analysis of all the online Casino we review starts from the games.

We want you to be able to find the best online Casino to play exactly what you need.

All the reviews of our top online Casinos carry all sort of details about the games they offer and you can be sure that only the best ones are able to pass through this first stage of our rigorous screening

As a Blackjack player, you want to play at an online Casino with lots of tables and where you never need to wait before a seat becomes available.

When you are on a budget, you need to be able to get a lot of games with an affordable minimum bet because real money online Casinos games should not cost you a fortune.

As an online Slots player - well - you probably care about quantity and RTPs. That's why we give you all the details you need about how many Slots you can expect from each online Casino and we always point out the RTP of the real money games we review.

That's also why we bring to our pages only online Casino sites that run games operated via reliable RNGs and with a high return to you, the player.

Online Slots

All the top rated online gambling sites feature hundreds of classic Slots and video Slots in their lobbies - with their Slot game offering growing all the time.

With Slots being the most important part of most Casino softwares in 2020, we believe the number and the quality of Slot games available is one of the most important parts of a real money Casino.

Whether you play from the United Kingdom or not, all the top Casino sites on this list let you play top-of-the-line video Slots and mobile Slots for real cash.

As a matter of fact, here at PokerNews we care so much about the game selection that we created a number of curated lists of the best Slots for you to play nothing but the best games.

Need any examples? Check out these pages:

Progressive Jackpots

Progressive jackpots are one of the most exciting sides of online gambling and all the online Casinos on this page - including all the mobile Casinos - feature multiple jackpot games.

The head-spinning prizes available through these games change all the time, but all the top-rated Casinos give you access to several seven-figure progressive jackpots.

However - don't take progressive jackpots lightly.

While these are the most attractive games when you play at Casinos for real money, you need to keep in mind that progressive jackpots are expensive and can eat your bankroll very quickly.

To understand how to approach progressive jackpots and to find out what are the best games to combine fun and big wins, have a look at this article on jackpot Slots or head straight to our page about Mega Moolah, the record-breaking video Slot machine by Playtech.

And remember - always gamble responsibly!

Video Poker

Even in 2020, an 'old classic' like video Poker is still one of the most played gambling games in the world and one we treat with special attention when we review every real money Casino.

Each and every one of our recommended Casino sites feature a large number of video Poker games.

From classics like Deuces Wild and Jacks or Better to more creative variants like Joker Poker and Alien Poker - the ones on this page are the real money Casino sites where you can play the very best video Poker games out there.

Table Game Offering

Needless to say, we care also about Casino classics and we analyse the table game offering of each Casino online you find on our list.

The table game world is where all started and it would be hard to imagine online gambling without some top quality games of Blackjack, Baccarat, Roulette, Pad Gow, and Sic Bo.

Some Casino software let you play amazing AI-powered version of different table games while others give you live Casinos that recreate a true Las Vegas experience like these amazing live Blackjack sites.

Either way, you can be sure that all the real money Casinos on this page feature an outstanding selection of table games.

Scratch Card Options

A lot of players love to play online scratch card games for some quick fun.

While scratch cards can't compete with the latest Sots online, some of the highest rated Casinos give you access to scratch card video games that are truly impressive.

If scratch cards are the only online games you care about, you should also look at this article titled 'Win Money Instantly with 30+ Free Scratch Cards' (the page is not available in the UK)where we collected all the best real money games you can play in 2020.

User-Friendly Online Casinos

Another advantage of playing at online Casino sites is user-friendliness. When you pick an online Casino, you should be able to get started in no time.

Once the registration is complete and your account is set, you need to be only one-click-away from your favourite games.

And once your first real money deposit is done, you need to be able to receive your deposit bonus or your match as promised.

Do you know what happens to those online Casinos that promise huge bonus but then show up absurd terms and conditions only after you gave them your hard-earned cash?

Contact

Easy-peasy: they don't make it to this list.

The Casino Bonuses

Almost every single online Casino you see here on PokerNews offers welcome bonuses to their new customers.

These can take the form of a deposit bonus that increases your first deposit by meeting with a certain match percentage up to a certain amount or of free spins / free money added to your account.

While extra spins to play Slots online are a very straightforward form of online Casino bonus, let's have a look at how a match bonus works.

You sign up for an account at an online Casino that promises you a 100% bonus up to $500 on your deposited funds and you make a deposit of $50 right away.

Thanks to this match bonus, you get $50 extra to play online Casino games on the site.

In addition, many online casinos are quick to follow up on the welcome bonus with other promotions.

These promotions can include one-time bonuses in the style of the welcome bonus, free game deals, or participation in grand prize winning tournaments.

To keep you in the loop, we have a special page dedicated to the latest Casino bonuses and bonus codes where we publish all the new bonus offers (and their respective bonus code) as they come up on the gambling sites!

Always Consider the Terms and Conditions

Each bonus comes with a set of rules attached to it, the terms and conditions.

These rules include all the behaviours that can invalidate the bonus (and of any winnings coming from it) as well as all the steps you need to meet before you are allowed to withdraw money from your account.

Here on PokerNews we take this aspect very seriously and that's why we list the full terms and conditions of all the bonuses we publish. Everything is always just one-click away.

To know more about each welcome bonus, click on the Terms and Conditions link (often found as tcs apply) and read everything you need to know about the bonus you might be about to activate.

Practice Casino Games Online

Most of the online Casinos you find on this page provide free demos of their Casino video games. Some don't even need you to sign up for an account to access them.

The free version of the games gives you the unique opportunity to test many of them before you decide to use your own real money and activate the bonus.

Free games are great also to try different gambling strategies and to learn how to increase your odds to win at gambling.

You can't win any real money in these demo versions but, in return, you get to practice for free and to learn each game a lot better before your money is on the line.

If you want to know why this aspect is so important, have a look at this article on how to practice Blackjack online.

Always Keep an Eye on Your Bets

Every game you find at any of 2020 best online Casinos let you adjust your bet to make sure you play only what you can afford.

Lower bets usually mean lower profits but - hey! Same as you don't buy a Maserati if you can't afford it, you don't want to behave like a millionaire if that puts your finances at risk.

Compliance, Licensing, and Gambling Authorities

Here's where things get a little more complicated in 2020, because a lot of online Casino guides play dirty and try to sell you illegal, rogue Casinos.

In 2020, any online Casino that wishes to offer real money gambling games needs to hold a license issued by an international and regulated governing body.

This doesn't happen because the gambling industry loves bureaucracy (no one does!) but because you need to be protected from rogue online Casinos.

The two main gambling authorities in the world are the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).

These two gambling governing bodies inspect every aspect of the platforms they license to make sure everything is always conducted in a manner that is fair and in line with the law.

How to Know if a Casino is Licensed by the UKGC or the MGA?

Each licensed Casino site is obliged to display detailed information about its license - starting from their homepage.

If you want to know what kind of licenses an online Casino holds, you can either check our review here on PokerNews or navigate to the bottom of their site.

Alternatively, you can use the links below and check the official registries of the UKGC and the MGA:

Assistance, Live Chat, and Customer Support

Customer support is one of the most important factors in our Casino analysis.
For an online Casino to make the cut and be included in the list of the best gaming sites of the year, their customer support needs to be quick, helpful, and effective.

Now that most sites feature contact options like live chat and dedicated toll-free phone lines, we focus on the quality of the answers rather than on how easy it is to reach out to an operator.

From specific questions about the KYC process imposed by the UKGC to all UK-licensed online Casinos to more generic ones about games and strategy, we put each and every support service to test.

And when we are not satisfied by the answers we receive, we do two things:

  1. We remove the site from the list of suggested online Casinos
  2. We reach out to the operator to let them know about the support issues they have

This way, we give every online Casino a second chance. If they decide to up their game and fix the problems we discovered - we restart our review process.

Otherwise, we write their name on the second online Casino list we run at PokerNews: one of the sites where we do not want you to play.

Payment Methods

The key to playing online for real money is not only to choose an online Casino that lets you do that and that offers you great games - but to pick one that accepts the payment methods you use.

Whether you are going to use your credit card, Western Union or you look for PayPal Casinos to transfer money from your e-wallet to your Casino account, knowing about payment methods is key.

Bank options are important not only for the deposited funds to become available (quickly) for your games but also to make sure you can have a fast payout whenever you win something!

During our review process, we test as many payment options as possible and give high ratings to the Casinos with the fastest payouts.

The possibility to withdraw money quickly from a Casino software is not always the first aspect that people consider when they choose a Casino online, but we know that you are going to love the opportunity to do so after your first sizeable win.

That's why all our favourite Casino sites offer a large number of payment methods and the fastest payouts in the industry.

If you want to be sure about what exact bank options each real money Casino offer, you have two choices:

  • You can visit a Casino site and ask their support service...
  • ...or you can read the part dedicated to the payment options on each individual Casinos reviews here on PokerNews!

Online Casinos F.A.Q.

What are the best real money mobile Casinos in 2020?

Playing mobile Casino games in 2020 is very easy - as most of the top rated Casinos online that offer real money games have an app or a mobile-friendly platform built in HTML5.

While you can browse through the list of our recommended online Casinos to find the best mobile Casinos, you can also check out two interesting articles.

These will let you in on the very best mobile games you can play in 2020:

Which are the best online Casinos for real money?

It all depends on your location and on what's available to you. US players can enjoy real money online Casinos only from New Jersey (but Pennsylvania Casinos are coming!) while UK players are limited to UKGC-operators.

The best Casino online changes based on your location, on gambling regulations, and on the games you want to play.

To know what's the best online Casino for real money where you are allowed to play, scroll back to the top of this page and check out the number one on our list!

Site Which Casinos online pay the best?

All the Casinos on this list have verified fast payouts and a wide options of payment methods for your to get your money quickly and without problems.

We believe payments are one of the most important part of real money gambling online. That's why we focus so much on banking options, quick payouts, and transparent and verified processes.

What are the best Casinos for US players?

The answer to this question depends on your location. If you are in New Jersey, you can choose between a number of high-quality real money online Casino sites.

Otherwise, you can visit our section dedicated to the online Casinos that accept US players in 2020.

Can players from New Jersey play in these casinos?

If you're looking for casinos that would surely accept players from New Jersey, you want to consult the page about casinos that accept players from the USA and offer great sign-up bonuses!

What are the newest online Casinos?

Every month, we publish an updated list of all the new Casinos in the markets to help you discover the underdogs that wish to become kings.

If you fancy some new games, have a look at this pages where everything is about new online Casinos.

Online Casino Customer Support

What You Need to Know

Online casinos customer service and support is one of the main points we highlight as a defining element when choosing a online casino to gamble. It is important to keep in mind that a good customer service and support system is needed in order for us to recommend the site. Customer service is important, because it often improves a player’s gaming experience. Players might have all kinds of issues, concerns, or inquiries, so having a professional customer support staff is essential to providing a satisfactory playing experience.

Customer representatives need to be knowledgeable, fluent, friendly, and helpful. If any of those four elements are missing from the customer support staff, then your gaming experience may not be positive. Whatever the question or concern you have, it’s important to have the person on the other end of the live chat, email, or phone provide helpful answers in a timely fashion.

3 Easy Steps to Solving Online Casino Complaints

Are you having problems while playing at an online casino? Follow these easy steps to help you solve any problems or issues that you may encounter when playing at an online casino:

Visit the casino Website

Sign in to your online casino account

To communicate with the customer service staff, you’ll need to go to the online casino homepage. Sign in to your player account. If you don’t have an account, register through the signup page. This requires no obligation, though you might receive a free no-deposit bonus. Once signed in, find the casino’s customer service information.

We provide contact information for 40 top online casinos below.

Choose Customer Support Method

Email, phone, live chat?

Most online casinos have a contact email, a live chat feature, and one or more toll-free phone numbers. Many casino sites have a “contact page” which contains all of the various ways you can contact the site. Select the option for you. The call center and Live Chat features provide instant feedback, while email inquiries can take anywhere from a few minutes to hours, depending on the site.

When dealing with a new representative, write down the person’s name, so you can refer back to the conversation later. This is especially useful if you have a troublesome call.

Getting your Questions Resolved

Have all your information ready to speed up the process

Once you’ve chosen a customer service method, ask your question or file your complaint. Have your account information ready, in case the customer service personnel need to verify your identity. If your question involves your first withdrawal, keep in mind that first payouts sometimes take a little longer than stated, because of a need to verify your identity. If your question involved a deposit bonus, no-deposit bonus, or free chip promotion, have your bonus code ready.

Many online casinos require you to send a coupon code to the cashier before receiving the bonus, though this is not a universal requirement.

Top Us Online Casino Sites

How Are Disputes Resolved?

Online casino disputes happen. If you have a dispute, follow common conflict resolution tactics to have the best experience. Sometimes, an online casino’s staff and management are unreasonable. They might cite the Terms and Conditions page. If so, hang up, read through the T&C page, and call back with a better understanding of your situation. If you think a site has unfair terms of use, you might be using the wrong online casino.

Go to a players online forum like Ask Gamblers. See what the aggregate rating for the casino is. Read the list of complaints and see if your experience is common for that site. If problems persist, post a question or complaint at Ask Gamblers.

Many online casinos have employees monitor such sites and provide answers and assistance. If the site’s representatives are helpful, remember to leave feedback which gives the site a good review. This helps other gamblers find the right sites, while helping out the business you prefer.

  • Don’t be provoked into an emotional response.
  • Ask questions and get additional information, this helps you gauge how helpful a staff member is.
  • Don’t treat the dispute resolution as a zero-sum game.
  • Compromise or the appearance of compromise is often helpful.
  • If you’re on a toll-free number or in a Live Chat, time is on your side.
  • Remain patient and follow-up any responses with further questions.
  • Make the customer service rep’s job easier and your task will be easier.

Customer Service Information

The table below provides customer service information for dozens of the best online casinos. Those who want to learn more can read our review of each online casino or contact the site’s customer representatives themselves.

OUSC Gold Certified Casinos

Online Casino Site Contact Info

CasinoContact NumberCustomer Support EmailLive Chat
888 Casino1-855-218-6234[email protected]Yes
Slots.lv1-877-263-6422[email protected]Yes
Bovada1-888-263-0000[email protected]No
Golden Lion Casino+1 888 959 44 28[email protected]Yes
BetOnline Casino877-238-5692[email protected]Yes
Cafe Casino+1 888-364-1850[email protected]Yes
Jackpot City Casino1-800-890-3304[email protected]Yes
Betway Casino+44-808-238-9841[email protected]Yes
Black Diamond CasinoNone[email protected]Yes
Ignition Casino+1 855-370-0600[email protected]Yes
Magic Red Casino+35 622-585-000[email protected]Yes
Sportsbetting.ag1-888-843-9027[email protected]Yes
CasinoContact NumberCustomer Support EmailLive Chat
32Red Casino+1 866-902-0499[email protected]Yes
5Dimes Casino+1 800-258-7192[email protected]Yes
Aladdin’s Gold+1 866-465-7285[email protected]Yes
Bodog Casino1-877-263-6422https://www.bodog.eu/?pushdown=contact-usNo
BoVegas Casino+1 347-778-0761[email protected]Yes
Club World Casino1-888-671-2855[email protected]Yes
Desert Nights Casino+1 657-208-5478[email protected]Yes
Intercasino1-866-687-7926[email protected]Yes
Joe Fortune1-800-989-024https://www.joefortune.com/support?pushdown=contact-us#Yes
Ladbrokes+44 800-0321133[email protected]Yes
Las Vegas USA+506-283-0061[email protected]Yes
Lincoln Casino+1 888-234-7217[email protected]Yes
Lucky Red Casino+1 866-513-0857[email protected]Yes
Miami Club Casino1 888-492-9311[email protected]Yes
Party Casino1(866) 232-6004[email protected]Yes
Sloto Cash Casino+1 888-492-9309[email protected]Yes
Spin Palace Casino+61 1 8001 8453[email protected]Yes
William Hill00 800 3551 3551[email protected]Yes
Bet365 Casino+1 866-273-0933[email protected]Yes

Online Casino Sites

OUSC Bronze Certified Casinos

Online Casino Site Contact Information

CasinoContact NumberCustomer Support EmailLive Chat
Casino.com Casino+350 200 44793[email protected]Yes
Casino Mate1-800-320-7769[email protected]Yes
Drake Casino+599 (9) 733-1206[email protected]Yes
Emu Casino+61 2 8006 4933[email protected]Yes
GDay CasinoNo[email protected]Yes
Planet7 Casino+1-888-402-2065[email protected]Yes
Roxy Palace Casino+44 800-7314292[email protected]Yes
Royal Vegas Casino1-866-745-2415[email protected]Yes
Slotland CasinoNo[email protected]Yes